Prime FAQ

Is there a delivery fee?
There are NO delivery fees for your meals with Prime. You just pay for your package and that’s it!
Wed, 15 May, 2019 at 2:06 PM
Can I change my Prime package?
Sure you can. You can choose the package on your next topup. From then onwards your Prime package will be the newly selected one.
Thu, 20 Jun, 2019 at 2:56 PM
Is this a subscription plan?
Not at all! Your Prime meal packages won't expire. So you can redeem them at any time, unlike subscription models. Prime is specifically designed t...
Wed, 15 May, 2019 at 2:06 PM
How can I cancel my order?
You can cancel meal orders on your dahmakan mobile app's 'My Orders' page. Alternatively, get in touch with our customer service team via...
Wed, 30 Oct, 2019 at 10:43 PM
How can I pay for my Prime package?
On the app and website, you can purchase our Prime packages via Paypal, online transfer or Credit Card. Please note that Smart Reload is not possible with F...
Wed, 15 May, 2019 at 2:06 PM
Is there compensation if my order is delayed?
The guarantee does not apply if: We miss our promised delivery time-frame because of an unforeseen circumstance outside of our control, such as a strike, ...
Wed, 15 May, 2019 at 2:06 PM