Prime FAQ

How can I pay for my Prime package?
You can pay with Credit or Debit card, Paypal, Online Banking or Boost.
Wed, 15 May, 2019 at 2:31 PM
What is Prime?
Prime offers prepaid meal packages for wholesome meals with less hassle. So you'll get exclusive benefits such as: 30-minute delivery time-slots, inste...
Wed, 15 May, 2019 at 2:06 PM
How do I buy a Prime package?
Check out dahmakan's Prime packages on our mobile app or website (attach site-link). All you need to do is click on the 'Prime' tab in the na...
Wed, 15 May, 2019 at 2:06 PM
How do I use my Prime package?
You can either place an order via our website or enjoy 30-minute time-slots via mobile app. Just choose Prime as your payment method and leave the rest to us.
Wed, 15 May, 2019 at 2:06 PM
What meals can I select with my Prime package?
Prime packages cover all your dahmakan meals! Prime credits can also be used for different meals and add ons, such as snacks, desserts and drinks
Wed, 15 May, 2019 at 2:06 PM
Where can I see how many meals I have left in my Prime package?
You can select 'Prime' on your mobile app's side menu to find your Prime balance. Alternatively, find your current prime balance in your ...
Wed, 15 May, 2019 at 2:06 PM
Is there an expiry date for the package?
We're happy to say, Prime meals never expire. So feel free to redeem them whenever you like
Wed, 15 May, 2019 at 2:06 PM
Are snacks and drinks covered by my Prime package?
You bet it is! Add-ons such as snacks, desserts and drinks are also covered by your Prime package. Prices are as listed in our website and mobile app
Wed, 15 May, 2019 at 2:06 PM
What is Smart Reload?
Smart Reload is a automatic payment setting that helps renew your Prime Package as it runs out. You can deactivate this setting at any time.
Wed, 15 May, 2019 at 2:06 PM
How can I change my Smart Reload settings?
The easiest way to change your Smart Reload setting is through your mobile app's 'Payment Methods' page. Alternatively, get in touch with o...
Wed, 15 May, 2019 at 2:06 PM